We hope you love everything that you order from us, but don’t worry if something isn’t quite right. You have 14 days upon receipt of your order to return your item(s), or to exchange them for a different size of the same item(s). Once you open your return or exchange request, you have 15 days from when you submit your request to send your item(s) back to us.
Please note that all returned items must be unworn, unwashed, complete with original tags and/or packaging. Items returned in non-resalable conditions, won’t be eligible for refund, and we will need to send them back to you. If returning footwear, please use an outer packaging to protect the shoe box.
It is part of the product, so any damage to the shoe box may result in the return being refused.
Please note that we will provide you with a free return label after your return request will have been approved.
USA & Canada: Free
United Kingdom: Free
Hong Kong: Free
Rest of Europe: Free
Rest of the World: Free
RETURN IMPORT DUTIES
When returning items from outside the EU, you may incur import duties. They are charged once the parcel reaches its destination country, and customers must take charge of them. Please note that we will deduct any eventual import duties related to your return from your refund.